Privacy Policy for Ains Examination

Last updated: May 15, 2025

1. Introduction

Ains Examination ("we", "our", "us") provides online examination services through our website (https://ainsexamination.com) and mobile applications (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.

2. Information We Collect

We collect the following types of personal information:

• Account Information: Email address, user-name, password (required); first name, last name, middle name, phone number (optional).
• Usage Information: Examination results, subscription history, interactions with the platform, such as community participation.
• Payment Information: For subscription payments, we collect transaction details like transaction IDs and subscription status. Payment card details are handled by third-party processors (Google Pay, Apple Pay, Microsoft Pay, Stripe, Flutter-wave) and not stored by us.
• Technical Information: IP address, browser type, operating system, device information, collected automatically.

3. How We Collect Information

We collect information:

• Directly from you: When you register, update your profile, or use our Services.
• Automatically: Through cookies and similar technologies for session management and analytics. You can manage cookie preferences via browser settings.
• From third parties: From payment processors to confirm transactions.

4. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services, including delivering exam results.
• Process subscription payments and manage accounts.
• Communicate with you, including sending notifications and updates (if opted in).
• Ensure security, prevent fraud, and notify you of account activities like logins.
• Comply with legal obligations.

5. Sharing of Your Information

We share information with:

• Service Providers: Third-party vendors like TrueHost (hosting) and payment processors, bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights.
  We do not sell your personal information.

6. Data Security

We use reasonable measures, including encryption and access controls, to protect your information. Our Services are hosted on TrueHost, which implements industry-standard security. Our system notifies you of activities like logins or exam attempts. However, no system is completely secure.

7. Your Rights

Depending on your location, you may have rights to:

• Access or receive a copy of your information.
• Correct inaccurate information.
• Request deletion of your information, including subscription history and exam results.
• Restrict or object to processing.
• Data portability.
  Contact us at support.ainsexamination.com to exercise these rights.

8. International Data Transfers

Your information may be transferred to countries where our servers or providers are located. We use safeguards like standard contractual clauses to ensure protection.

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect their information and will delete it if discovered.

10. Changes to This Privacy Policy

We may update this policy. Significant changes will be posted with a revised "Last updated" date.

11. Contact Us

For questions, contact support.ainsexamination.com.